Customer-Focused Solutions that Bolster The Bottom Line
Synchronize sales, marketing, customer service, and technical support.Attract new business smarter, retain your current consumer base more efficiently and dazzle customers with SimpLiFi’s innovative approach to CRM.
Improving business relationships is our paramount concern. By utilizing our cutting-edge proprietary software and years of expertise, SimpLiFi’s CRM solution maximizes customer retention and drives sales growth. Through a matrix of practices, strategies and technologies we manage and analyze customer interactions throughout the consumer’s life cycle.
Our CRM system compiles information on customer communications across different channels whether it’s website, telephone, live chat, direct mail, marketing material or social media. Using this data, we empower your business with detailed information on a customer’s personal background, purchase history, buying preferences and concerns. SimpLiFi helps you better know your customer before you respond to that email in your inbox and after they’ve become a Twitter follower.
Whether you’re seeking a functional way to manage sales or need a cost-effective fix to handling technical support, SimpLiFi offers a CRM package that works for you. Our Customer Relationship Management solution integrates your sales and marketing with your accounting, point of sale, ERP and inventory management. Trust that your most valued asset — the customer — is properly managed with the confident technology SimpLiFi pioneers.